Duskfall: Last Homestead · REDEM GAMES
Delete your account and data
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Here you can delete your Duskfall: Last Homestead account and the data linked to it - without installing the game again. Playing as a guest without linking keeps your account on one device; this page deletes it from our servers.
In the game (fastest)
Settings › Account › Delete account. The game shows what will be deleted and asks you to confirm.
On this page
Enter the Player ID and the deletion code shown in the game under Settings › Account. The account is deleted at once.
You cannot open the game any more?
Send us a deletion request. Give your Player ID if you know it and an e-mail address for our answer. We handle every request within 30 days and may ask you to confirm the account is yours. The e-mail address is used only for this request and deleted 30 days after it is handled.
What is deleted
- the account record, its Player ID and every device signed in to it
- the link to Game Center or Google Play Games
- the cloud save (game progress, coin and purchase records, and the list of players you blocked)
- the coin ledger: purchased coins and their history (they cannot be restored afterwards)
What is kept, and for how long
- reports other players made about the account, reports the account sent (no longer linked to it) and our moderation decisions, for up to 12 months (the safety of other players); your name is removed from them
- a ban that is still running stays on the linked Game Center / Google Play Games identity until it ends
- an anonymous mark that a store purchase was already credited (no account or person attached), so one purchase can never be credited twice
- data that Apple, Google and our ad partners keep under their own privacy policies; data stored on your device until you delete the game
Weekly ad-free subscription
Deleting your account does NOT cancel the subscription - Apple or Google keep charging until you cancel it in your App Store or Google Play account: App Store / Google Play.
Contact
Questions about your data: redemgames0@gmail.com · Privacy · Community guidelines